OAISYS® is a premier developer of call recording solutions for small to medium sized businesses and call centers. Our solutions help companies within a variety of industries - including healthcare, automotive dealerships, financial services and manufacturing - to attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management through intuitive interfaces to fit various users' needs. We offer superior integration with leading business phone systems, ensuring the right fit for a broad array of organizational needs.
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TRACER
OAISYS' Tracer Call Center Recording and Quality Assurance Solution lets call centers target those conversations that have a lasting impact on their business.
With a variety of audio connections, telephone system integrations and recording triggers, Tracer automatically records, stores and organizes telephone conversations in a secure central server.
Benefits:
- Ease of Training
- Liability Protection
- Activity Reporting
- Security
- Searchability
- Workforce Performance Analysis ans Management
Tracer is the ideal call center recording and quality assurance solution for small-to-medium-sized call centers, since it was created with their specific needs in mind. Click Here for more information
TALKUMENT>
The Talkument voice documentation appliance from OAISYS gives businesses control over risks, processes, customer satisfaction and operational costs.
Talkument does for phone calls what e-mails did for letters and memos.Talkument users enjoy the familiarity of an Outlook© style interface to store and organize digital recordings of important business telephone conversations for use in collaborating as well as recalling critical information.
Features:
ProTel's dedicated installation support with training means Talkument can be protecting a business in less than one day. A communications appliance, Talkument connects with a wide range of digital and IP telephone systems to let users record,organize and share their voice documents..
- Voice Documentation
- Document Sharing
- Highlighting
- Comments
- Categorization
- Security
ProTel's dedicated installation support with training means Talkument can be protecting a business in less than one day. A communications appliance, Talkument connects with a wide range of digital and IP telephone systems to let users record,organize and share their voice documents. For more information Click Here
